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sharmin akter
Apr 12, 2022
In General Discussions
Plus, when shared with other team members, those views can be very overwhelming to others Confused, I think the learning curve is a bit high." ("Competent, but not very user friendly" on G2) Given the low ratings for ease of use, setup, and management, Hootsuite's support should make up for that. After all, when users encounter problems, they should be able to turn to customer support. So, how is Hootsuite's customer support rating? Support quality In terms of support quality, Hootsuite ranks 7.8, one of the worst ratings for G2 support in the industry mailing list quality We were shocked by such low numbers for such a large traditional company. We dug into the ratings of the most popular social media management tools and determined that the average Support Quality Score was 8.8, well above Hootsuite's low 7.8. In contrast, Agorapulse has what is recognized as the No. 1 customer support in the industry, according to G2, Capterra and TrustRadius. It ranks an industry-leading high of 9.3. Product direction If you're looking for a social media management solution that evolves with the ever-changing world of social media, then you should use Hootsuite.
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sharmin akter

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